How does Sunrun support its customers?

How does Sunrun support you? 

Solar Video Transcript

Hi, I'm Anne from Sunrun's Marketing team, and I'm here to talk to you about how Sunrun supports its customers.

We start even before you're a customer by providing educational resources, such as white papers, blog posts, webinars, and videos like this one. We are constantly creating content to help you understand the process of going solar and what it entails.

Once you understand the process and are excited about going solar and give us a call, then we talk to you about Sunrun and whether it's a good fit for your home. We discuss your electricity usage patterns, shading, and many other things that determine what type of solar system is a good fit and whether Sunrun is a good fit for you.

Once we determine that it is, we then provide the financing. This means, that you don't have to spend tens of thousands of dollars on a home solar system. We then, work with the best local installers to provides you with service that gets you up and running as quickly as possible; there is no need to climb up on your roof!

Once you are up and running, we provide on-going service and monitoring. We monitor more systems than any other company in the country. And we're watching over your system for the lifetime of your agreement. Should you have any questions, we have a customer care team standing by, waiting to help you out.

sunrun support customers video

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