“Personal information,” as used in this policy, is information that specifically identifies a person, such as a person’s name, address, telephone number, or e-mail address. Personal information also includes information about a person’s activities, such as information about his or her activity on our website, and demographic information, such as date of birth, gender, and geographic location, when any of this information is linked to personal information that identifies that person.
Personal information does not include "aggregate" or other non-personally identifiable information, such as information that we collect about a group or category of users that is not personally identifiable, or a set of information from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.
For example, we may disclose information about our home solar projects to third parties, such as organizations who are interested in promoting solar power adoption. This information includes the location of the solar project and certain information about it, such as its size. This information does not, however, include the customer’s name or any other personally identifiable information about our customer.
We do not sell personal information about you to unrelated companies for their independent marketing purposes. We may disclose personal information to third-party service providers that assist us in our work (for example, companies who host our Web site, and companies that process payments on our behalf). We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we do not permit them to use personal information for other purposes.
Additionally, personal information about our home solar financing customers or former home solar financing customers may be disclosed as we believe to be required by law, to protect our or a third party’s rights or property, or as we believe to be appropriate to respond to claims or other legal process.
Finally, In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, bankruptcy, receivership, or similar transaction in which personal information could be transferred to third parties as one of our business assets.
From time to time we may send you marketing, promotional, or educational information regarding residential solar. At any time you may request to correct your personal information or request that Sunrun delete your personal information and no longer contact you by email, phone, regular mail, or any other means. Simply email email@example.com, call us at 855-478-6786, or submit your request in writing to 45 Fremont Street, 32nd Floor, San Francisco, CA 94105. You may also use the unsubscribe link at the bottom of our marketing and promotional email correspondences in order to opt-out from future promotional email.
Sunrun uses standard security measures to protect information submitted on this site. We protect your personal information with the same degree of security we protect our own proprietary information. Information on the customer log-in area of our website is encrypted through the use of SSL (AES-256bit encryption). Our SSL certificates are signed by VeriSign, Inc. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information.